Privacy Policy
South Palmyra Inc is committed to protecting your privacy. This Privacy
Policy (the “Policy”) governs how we treat the Personal Information that
we collect and receive from you in connection with your use of the SMS
Service (“Service”), which we make available to you through a third-
party service provider. This Policy is incorporated into the Terms of
Service.
By using the Service, you agree to the terms of this Policy. South Palmyra
Inc reserves the right, in its sole discretion, to modify or change this
Policy at any time with or without prior notice to you. The date of the
last update will be posted at the top of this Policy for your convenience.
This Policy, and any changes, are effective as soon as posted. Your
continued use of the Service following the posting of any changes to the
Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you,
such as your mobile phone number or user/screen name, as well as the
any Personal Information that you choose to include in messages you
send through the Service.
What Personal Information is collected about you
Through the use of the Service, South Palmyra Inc will receive the
following information from our third party service provider: your mobile
phone number when you send a text message to us, the text of messages
that you send to other users of the Service, any user or screen name that
you select in connection with the Service, as well as any comments or
feedback regarding the Service that you send to us.
How South Palmyra Inc uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b)
process and respond to inquiries, (c) improve the Service, (d) if
necessary, contact you with important announcements or messages, (e)
conduct research, and (f) provide anonymous reporting for internal and
external clients and partners.
Each message that you send through the Service (either to us or to other
users of the Service) is stored on our servers. We retain these messages
on our servers. South Palmyra Inc utilizes servers and services owned
by third parties.Disclosure of your information
We will not rent or sell your Personal Information to other companies or
individuals, unless we have your consent. We may use or disclose such
information in any of the following limited circumstances:
• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to trusted businesses or persons for
the sole purpose of processing Personal Information on our behalf.
When this is done, it is subject to agreements that oblige those
parties to process such information only on our instructions and in
compliance with this Policy and appropriate confidentiality and
security measures. If the third party fails to comply with our terms,
South Palmyra Inc is not accountable in any way for any liability or
reimbursement.
• We provide such information to third parties who have entered
into non-disclosure agreements with us.
• We provide such information to a company controlled by, or under
common control with, South Palmyra Inc for any purpose
permitted by this Policy.
• We respond to subpoenas, court orders, or legal process, or to
establish or exercise our legal rights, or the legal rights of others, or
defend against legal claims.
• We believe it is necessary to share Personal Information to
investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of South Palmyra Inc
Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if South Palmyra Inc
is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further
notice. An example of this would be the number of people who used the
Service in a given month or the total number of texts sent in a given
week.
SecuritySouth Palmyra Inc takes precautions to ensure the security of your
Personal Information, including ensuring that our third party service
providers protect the security of your Personal Information. However,
we cannot guarantee that hackers or unauthorized personnel will not
gain access to your Personal Information despite our efforts. You should
note that in using the Service, your information will travel through third
party infrastructures which are not under our control (such as a third
party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that
you transmit to other users. You should never transmit personal or
identifying information to other users.
Opting out
South Palmyra Inc third-party service provider gives you the ability to
opt out of the Service for any reason. You can opt out by texting “STOP”.
We reserve the right to send you certain communications relating to the
Service, such as announcements and administrative messages, without
offering you the opportunity to opt-out of receiving them.
Children
The Service is not intended for children under 13, and South Palmyra
Inc does not knowingly collect information from children under the age
of 13.
Children aged 13 or older should not submit any Personal Information
without the permission of their parents or guardians. By using the
Service, you are representing that you are at least 18, or that you are at
least 13 years old and have your parents’ permission to use the service.
Intended audience
South Palmyra Inc requires that users of this service be limited to US
residents only.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel
free to contact us any time by texting “HELP”.
SMS Terms of ServiceUse of the South Palmyra Inc text message-based services (the “Service”)
is subject to the following Terms of Service. These terms constitute a
legal agreement (the “Agreement”). Please read them carefully.
1. You can cancel the Service at any time. Just text "STOP. After you
send the SMS message "STOP" to us, we will send you an SMS
message to confirm that you have been unsubscribed. After this,
you will no longer receive SMS messages from us. If you want to
join again, just sign up as you did the first time, and we will start
sending SMS messages to you again.
2. If at any time you forget what keywords are supported, just text
"HELP. After you send the SMS message "HELP" to us, we will
respond with instructions on how to use our Service as well as how
to unsubscribe.
3. We are able to deliver messages to the following mobile phone
carriers. Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile,
MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin
Mobile. Minor carriers: Alaska Communications Systems (ACS),
Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of
East Central IL (ECIT), Cellular One of Northeast Pennsylvania,
Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX,
Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart
Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye
(NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless
(Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man),
Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos,
Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd),
Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union
Wireless, United Wireless, Viaero Wireless, and West Central (WCC
or 5 Star Wireless). ***Carriers are not liable for delayed or
undelivered messages***
4. As always, message and data rates may apply for any messages
sent to you from us and to us from you, and South Palmyra Inc is
not liable for the cost of any such messages. You will receive
recurring messages. If you have any questions about your text plan
or data plan, it is best to contact your wireless provider. For all
questions about the Service provided by this short code, you can
send an email dispatch@southpalmyra.com.5. You understand that you are not required to consent to the Service
to receive any other services from South Palmyra Inc.
6. By agreeing to these Terms of Service and providing us with your
mobile phone number when you opt in to the Service, you
authorize South Palmyra Inc to contact you by text message at your
mobile phone number using an automatic telephone dialing system
or device, or any other computer assisted technology as applicable.